At LSTE 2024, Sogeti took the stage to share human-centric insights drawn from two years of Generative AI adoption in quality assurance, offering the audience a grounded, field-tested perspective on what actually changes when GenAI enters a QA team's daily workflow.
Two years of GenAI in QA
Rather than presenting GenAI as a silver bullet, Sogeti's session focused on the practical, human side of adoption: how testers' day-to-day work evolves, which tasks genuinely benefit from generative AI assistance, and where human judgment remains irreplaceable.
Drawing on real project experience accumulated since generative AI tools became mainstream, Sogeti walked through concrete use cases, from accelerating test case generation to supporting documentation and exploratory testing, while being candid about the limitations encountered along the way.
Keeping QA human-centric
A central theme of the presentation was that successful GenAI adoption in testing is as much about people and process as it is about the technology itself. Sogeti emphasized the importance of upskilling teams, building trust in AI-assisted outputs, and keeping quality engineers firmly in control of critical testing decisions.
Sogeti's contribution at LSTE 2024 gave attendees a realistic, experience-based view of where Generative AI genuinely adds value in software testing today, and where the human tester still leads.